Equifax Payment Center

Quick Pay

Use our new Quick Pay feature to easily make a quick one-time payment.
[Not available for UK customers, at this time]

Log in to or Enroll in iReceivables

Securely view invoices, download csv details, and make payments at your convenience.
[Customers utilizing Midigator services should update their payment method through the Intellipay platform]

NOTE: As of August 16, 2025, Equifax implemented Okta MFA (multi-factor authentication). If you have not already activated your Okta account, you will need to do so in order to access the iReceivables portal. Look for the “Welcome to Okta” email you should have received.

iReceivables

Click here to view the iReceivables User Guide

Watch our iReceivables Training Video

Frequently Asked Questions

iReceivables gives you self-service access to your own accounts’ invoice PDF's and invoice details with real-time balance and transaction information.

By allowing you to view invoice details and download a CSV file directly and securely, you can monitor your own invoice transactions when and how you want.

You can also pay your invoices, using either your bank account or credit/debit card. Please note that a surcharge may apply when paying with a credit card.

If you forget your password, you can request a new password by clicking the “Need help signing in?” link on the login page. Then, choose “Forgot Password?”. Enter your enrolled email address; a password reset email will be sent to you. Please be aware that the link in the email will expire in 1 hour. The email will be sent from noreply@billing.equifax.com; you may need to check your spam folder.
NOTE: As of August 16, 2025, Equifax implemented Okta MFA (multi-factor authentication). If you have not already activated your Okta account, you will need to do so in order to access the iReceivables portal. Look for the “Welcome to Okta” email you should have received.

After you log in, your account number is located directly under the Equifax logo in the top left hand corner of the page

Equifax requires the use of complex passwords to keep your data secure and prevent unwanted access to your information. Please review the iReceivables user guide to find additional information regarding our complex password requirements.

Equifax takes great precautions to safeguard your personal information and online financial transactions.

Measures that we take include:

- Password and security protection: You will be asked to log in to the secure section of our website with a password that you create. We also authenticate you through several methods.

- Electronic encryption: Your account and financial information are stored in a secure encryption environment. All online transactions are handled from a secure server and encrypted for transmission.

- Limited access and procedural safeguards: Access to all customer account information is restricted solely to the account holder who has registered and provided a username and password.

Since your login is your email address, you will need to complete the self-registration process again with your new email address. Then, please contact us to inactivate your prior email account.

Your invoice PDF's will be delivered to you via either email or postal mail. When you login to iReceivables, you will also find your invoice PDF's attached on the Account tab.

Automatic Payment & Credential Storage Policy

Last Revised: March 2026
Purpose & Scope
This policy governs the setup, maintenance, and storage of payment credentials for clients (Client or You) of Equifax Inc. and its affiliates (collectively, Equifax). It provides a convenient, automated billing experience (“Autopay”) while helping protect the security of sensitive financial data.

Autopay Enrollment Options
Voluntary Enrollment: You may elect to enroll in Autopay for recurring service fees, subscriptions, or invoices.
Mandatory Enrollment: Clients with a selection of “Autopay” within your Equifax Services Agreement are required to maintain a valid, authorized payment method on file and remain enrolled in Autopay as a condition of service.

Authorization for Recurring Charges
By enrolling in Autopay, You authorize Equifax and its service providers to:
Store the provided payment credentials (credit card, debit card or bank account via ACH/ electronic check) securely via token in the Equifax payment system.
Charge the stored payment method for the full balance due on either the payment due date (which typically consists of a thirty (30) day period unless otherwise set forth in your Equifax services agreement) or selected payment date, whichever comes first. You understand that the amount charged may vary based on actual usage, service plan, overage, price increase, or applicable taxes.

Credential Security & Retention
Storage: Payment data is stored using tokenization or strong encryption. Equifax and its service providers do not store full CVV codes or raw card numbers on local servers.
Updates: You are responsible for maintaining updated and valid payment information. Failed transactions due to expired credentials may result in service interruption, late fees or possible cancellation.
Change in Payment Method. You may update your Autopay payment method at any time through the Online Account Portal. If You update the payment information, You authorize us to charge the new payment method for all future recurring payments. Changes to payment method may take up to 3 days to complete and may not be used for the current payment if the due date is prior to the effectiveness of payment method change.
Card Account Updater Service. Equifax participates in the Visa Account Updater (VAU) and Mastercard Automatic Billing Care (ABC) programs. By maintaining your automatic payment setup, you authorize us to continue charging the updated card to help prevent service interruptions.
Failed Transactions & Secondary Methods. If an automatic payment is declined for any reason (including expiration or insufficient funds), we will attempt to contact you via the email or other contact methods on file. We reserve the right to re-attempt the charge for certain failed transactions within 3 days. You are responsible for any late fees, service disruptions or any other related charges resulting from a failed payment.

Cancellation & Revocation
Right to Revoke: This authorization remains in effect until You cancel it. You may cancel your Autopay authorization at any time through the iReceivables portal. Please refer to our Invoice and Payment Webpage for access to the portal and our user guide. See Cancellation Policy.
Mandatory Enrollment: For clients in Mandatory Enrollment groups, revoking Autopay authorization without providing an alternative authorized method may result in service termination. See Cancellation Policy.
Contact with Equifax can be managed through any one of the following: Via Mail at Equifax Inc. 1550 Peachtree Street, N.W. Atlanta, GA 30309, Via Email Contact Us or Phone 1-888-Equifax

Last Revised: March 2026

General Refund Eligibility
Refunds for automatic payments are granted only in instances of billing errors, overpayments, or where services were not rendered as contracted. Once an automatic payment is successfully processed, the transaction is considered final unless a formal refund request is submitted via the Company Billing Portal or through Customer Support.
Method of Reimbursement
In compliance with Visa Global Merchant Rules, all refunds must be credited back to the original method used for the automatic payment. Equifax Inc. and its affiliates (collectively, Equifax) will not issue refunds via cash, check, or transfer to an alternative card or bank account to help prevent fraudulent activity and comply with Anti-Money Laundering (AML) standards.
Processing Timelines
Approved refunds are typically initiated within 30 business days. However, the actual reflection of funds in your account depends on your financial institution's processing times. You should allow 30 business days for the credit to appear on your statement. Equifax is not responsible for any overdraft, interest fees, or any other related charges incurred during the processing period.
Cancellation vs. Refund
Canceling an 'Automatic Payment Setup' prevents future charges but does not automatically trigger a refund for payments already processed. If you cancel your authorization after a billing cycle has been initiated, the current charge remains valid unless it meets the eligibility criteria defined in General Refund Eligibility.
Chargeback Policy Warning
By enrolling in automatic payments, you agree to contact Equifax directly to resolve any billing discrepancies before initiating a chargeback through your financial institution. Unauthorized or 'friendly fraud' chargebacks may result in immediate account suspension and the referral of the outstanding balance to a third-party collection agency.
Contact
Contact with Equifax can be managed through any one of the following: Via Mail at Equifax Inc. 1550 Peachtree Street, N.W. Atlanta, GA 30309, Via Email Contact Us or Phone 1-888-Equifax

Last Revised: March 2026

Right to Cancel & Revocation
You may cancel your enrollment in Equifax and its affiliates (collectively, Equifax) automatic payment program (Autopay) at any time through the iReceivables portal. Please refer to our Invoice and Payment Webpage for access to the portal and our user guide. To prevent the next scheduled charge, your cancellation request must be received through your Online Account Portal at least 3 business days before your next scheduled payment date. In the event that you have “Autopay Required” within your Equifax services agreement, you are set up for Mandatory Enrollment. Clients with Mandatory Enrollment are required to maintain a valid, authorized payment method on file and remain enrolled in Autopay as a condition of service. Please see your Equifax services agreement for details.
Card Account Updater Service
Equifax participates in the Visa Account Updater (VAU) and Mastercard Automatic Billing Care (ABC) programs. By maintaining your automatic payment setup, you authorize us to continue charging the updated card to prevent service interruptions.
Final Payment & Account Closure
Cancellation of your automatic payment authorization does not cancel your underlying contract for services or any outstanding balance due. Upon termination of this authorization, all remaining balances must be paid via an alternative method (e.g., check, ACH or manual card entry) by the original invoice due date.

U.S. Credit Card Surcharge - In Effect September 2025
A 2.7% surcharge will be assessed by Equifax on all payments made by U.S. customers using a credit card through this payment channel, unless restricted by law. This fee will not apply to debit card transactions. This surcharge does not exceed Equifax's cost of acceptance.

For Colorado Card Holders only: To cover the cost of processing a credit or charge card transaction, and pursuant to section 5-2-212, Colorado Revised Statutes, a seller or lessor may impose a processing surcharge in an amount not to exceed the merchant discount fee that the seller or lessor incurs in processing the sales or lease transaction. A seller or lessor shall not impose a processing surcharge on payments made by use of cash, a check, or a debit card or redemption of a gift card.

Once you are enrolled in the iReceivables portal, you can upload your tax exemption certificate there. Here is the link to the instructions for uploading your certificate: https://go.equifax.com/How-to-Upload

Here are the suggested actions the user can take to resolve this issue.

Clear cache and cookies in the browser - this should resolve the issue for most users
Switch to a different browser
Try opening a private window using Incognito
Ensure you do not have more than 1 window open and logged into iREC
For payments, consider using QuickPay

If you see an error message like this, you will need to clear cache in your browser.

For Google Chrome users,

At the top right of your browser screen, click the three dots
Choose Settings and click on the Security and Privacy
Select Clear browsing data
Check all the buttons to clear the browsing data under Basic and Advanced tabs (Browsing history, Download history, Cookies and other site data and Cached images and files, etc.)
Be sure to select "All Time" from the Time Range dropdown list
Click the "Clear data" button

Equifax Payment Center

Quick Pay

Log in to or Enroll in iReceivables

Frequently Asked Questions

What functionality does Oracle® iReceivables provide?

How can I reset my password?

After I log into my account, where can I find my account number?

Why is my password being rejected during the account registration process?

How can I keep my account details secure?

How do I change my email address?

Where can I get my invoice PDF's?

What is Equifax’s policy for Automatic Payments and Credential Storage?

What is Equifax’s Payment Refund Policy?

What is Equifax’s Cancellation Policy?

What is Equifax’s Credit Card Surcharge Policy?

What is Equifax's bank information for paying my invoice via bank transfer or wire? [US and UK]

What is Equifax's bank information for paying my invoice via bank transfer or wire? [Canada]

How do I provide my tax exemption certificate?

I received an error "Bad Request". What do I do to resolve this?

I get a generic error message "Please contact your system administrator for further clarification", with no further details. What does this mean?